Update: No update. Well, a MLB rep left a message at home, so I'll call him back on Monday.
If you are planning on buying tickets to any World Baseball Classic games, I strongly suggest printing your tickets immediately after purchasing them.
On Wednesday afternoon, I purchased two tickets to one of the games being played in Toronto. I ordered them through mlb.com. I believe I could have printed them right then, but my laptop is not connected to a printer. I planned on printing the tickets at work this weekend.
MLB did not send a confirmation email with a URL to access the tickets. And there is no information in my mlb.com account about ticket purchases.
When I called MLB this afternoon, someone told me to call StubHub. I have no idea why. I had gone to MLB's website, logged in with my MLB information, and paid MLB for the tickets. Naturally, StubHub had no idea what I was talking about. (It also has absolutely no information about the WBC on its website.)
I called MLB back and the second representative (while saying nothing about StubHub) said he would "escalate my issue" to management.
For God's sake: ALL I WANT TO DO IS PRINT TWO TICKETS!!!!!!
Why does this need to be fast-tracked to upper management in customer service?
I await their response.
(Regular readers will recall this is not the first time MLB.com has shown its inability to function competently.)